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Les mots sont des fenêtres (ou bien ce sont des murs): Introduction à la Communication Non Violente

Les mots sont des fenêtres (ou bien ce sont des murs): Introduction à la Communication Non Violente

  • Downloads：9322
  • Type：Epub+TxT+PDF+Mobi
  • Create Date：2021-06-19 03:52:13
  • Update Date：2025-09-06
  • Status：finish
  • Author：Marshall B. Rosenberg
  • ISBN：2707188794
  • Environment：PC/Android/iPhone/iPad/Kindle
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Summary

Sous une nouvelle couverture， enrichie d'un important chapitre sur la médiation et la résolution des conflits， voici la troisième édition de l'ouvrage phare de la Communication NonViolente， traduit dans plus de 30 langues et vendu à 170 000 exemplaires en France。
Grâce à des histoires， des exemples et des dialogues simples， ce livre permet d'améliorer radicalement et de rendre vraiment authentique notre relation aux autres。
La plupart d'entre nous avons été élevés dans un esprit de compétition， de jugement， d'exigence et de pensée de ce qui est " bon " ou " mauvais "。 Au mieux， ces conditionnements peuvent conduire à une mauvaise compréhension des autres， au pire， ils génèrent colère， frustration， et peuvent conduire à la violence。 Une communication de qualité entre soi et les autres est aujourd'hui une des compétences les plus précieuses。
Par un processus en quatre points， Marshall Rosenberg met ici à notre disposition un outil très simple dans son principe， mais extrêmement puissant， pour améliorer radicalement et rendre vraiment authentique notre relation aux autres。
Grâce à des histoires， des exemples et des dialogues simples， ce livre nous apprend principalement : à manifester une compréhension respectueuse à tout message reçu ; à briser les schémas de pensée qui mènent à la colère et à la déprime ; à dire ce que nous désirons sans susciter d'hostilité et à communiquer en utilisant le pouvoir guérisseur de l'empathie。
Cette nouvelle édition est par ailleurs enrichie d'un important chapitre sur la médiation et la résolution des conflits。
Bien plus qu'un processus， c'est un chemin de liberté， de cohérence et de lucidité qui nous est ici proposé ！

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Reviews

Clarissa Vaz ，

Leitura fundamental， contudo com algumas partes densas e que com menos páginas dariam o mesmo recado。

Cal Davie ，

Surprisingly good！Sometimes these books can be snake-oil salesman type material。 But this was really profound reflections on how to communicate in a non violent fashion。 In this respect， really at its core is about being kind。 The book actually had a lot of intellectual depth to it and was a lovely read。 I think there's something we can all learn from it。I really enjoyed the fact that Rosenberg calls us to look beyond diagnosing people mentally， but to work to a solution in kindness。 Surprisingly good！Sometimes these books can be snake-oil salesman type material。 But this was really profound reflections on how to communicate in a non violent fashion。 In this respect， really at its core is about being kind。 The book actually had a lot of intellectual depth to it and was a lovely read。 I think there's something we can all learn from it。I really enjoyed the fact that Rosenberg calls us to look beyond diagnosing people mentally， but to work to a solution in kindness。 。。。more

Nikita Borisov ，

Great book and great techniques described。 I'm sure it will take time to adapt them as we get used to different approaches Great book and great techniques described。 I'm sure it will take time to adapt them as we get used to different approaches 。。。more

Sophie ，

Will be recommending this to everyone I know forever

Эль ，

Было бы здорово обучать ННО еще в школе， это дало бы преимущество не только индивиду， и обществу в целом！ Немного утопичная идея。 Хотя я надеюсь， что мир был бы намного лучше， если бы люди обладали навыками ННО :）Колесо ННО выглядит так: наблюдения， чувства， потребности， просьбы。 Уметь наблюдать без оценки， осуждения， критики， говорить о своих чувствах， выражать свои потребности и объяснять почему для тебя это важно， а потом открыто и честно просить человека о том， что изменить твою и его жизни Было бы здорово обучать ННО еще в школе， это дало бы преимущество не только индивиду， и обществу в целом！ Немного утопичная идея。 Хотя я надеюсь， что мир был бы намного лучше， если бы люди обладали навыками ННО :）Колесо ННО выглядит так: наблюдения， чувства， потребности， просьбы。 Уметь наблюдать без оценки， осуждения， критики， говорить о своих чувствах， выражать свои потребности и объяснять почему для тебя это важно， а потом открыто и честно просить человека о том， что изменить твою и его жизни к лучшему。 。。。more

Charlotte Povey ，

Great book if you want to better understand how to make other people feel heard， especially in a way that is nonjudgmental。 I think this is a book everyone should read。

Michał Kowalcze ，

Nie potrafię dokładnie określić， na czym polega fenomen tej książki - podejrzewam， że prezentacja całości konceptu połączona z mini-quizami na końcu rozdziałów， pozwalającymi przećwiczyć niektóre sytuacje。 W każdym razie tego samego dnia， akurat na świeżo po przeczytaniu ledwie połowy książki， byłem w stanie porozumieć się z osobą， z którą wcześniej było to dla mnie trudne i uratować， wiszącą na włosku z powodu nieprzewidzianych trudności， ważną dla mnie umowę。

Alise ，

"The more we hear them， the more they'll hear us。" （p。 150）I first heard about nonviolent or needs-based communication years ago from a person who not only gave me a ride from a fairly un-hitchhike-able desert highway but also offered a home in the middle of nowhere and extended their time and care in many ways。 He told me how， after applying NVC principles to a recurring heated argument about gun laws with a dear relative， he'd realized that both shared a need for safety which they tried to mee "The more we hear them， the more they'll hear us。" （p。 150）I first heard about nonviolent or needs-based communication years ago from a person who not only gave me a ride from a fairly un-hitchhike-able desert highway but also offered a home in the middle of nowhere and extended their time and care in many ways。 He told me how， after applying NVC principles to a recurring heated argument about gun laws with a dear relative， he'd realized that both shared a need for safety which they tried to meet in different ways。 It had been much easier to connect and mend the relationship after that。 It was an inspiring story to hear in the middle of an increasingly polarized country。 It took me many years to pick up the actual book – thanks to our book club coordinator for bringing it up。☺While structuring it like a schoolbook with easy language， examples and exercises， Rosenberg brings all of himself into the text – from his experiences in clinical psychotherapy， conflict resolution and teaching NVC to his family history and songwriting hobby。 This makes a simple， meditative text that a reader can take what they wish from。 I think it riffs well with the emotional component of Systems Thinking for Social Change: A Practical Guide to Solving Complex Problems， Avoiding Unintended Consequences， and Achieving Lasting Results。 Questions I am left with are1） how does alienation from needs （ours and others'） relate to alienation from other-than-human life on Earth，2） how to recognize and stop manipulative use of appreciation early on，3） and most importantly， how to work with our ubiquitous "inability to see how our needs may be met without injury to others。" （p。 162） 。。。more

Mohammad Roufarshbaf ，

در مورد اینکه این نوع کتاب ها چقدر بر زندگی موثرند نمی توان زود قضاوت کرد。 منظورم از این نوع کتاب ها، کتاب هایی است که تکنیک هایی را به فرد آموزش می دهند که در زندگی خود به کار ببرد تا ارتباطات و افکارش سالم تر شوند。 باید حداقل چندین ماه روش های معرفی شده را به کار گرفت تا بتوان نظر داد موثر هستند یا نه。 برای مثال من کتاب متد سدونا را در حدود چهار ماه به کار گرفتم و واقعاً کمک کننده بود。 پس در مورد این کتاب هم بعداً باید نظر دهم。

Luke Sallmen ，

The most important book I've ever read - immensely useful for relationships of all kinds， and is the kind of book that makes you look at some aspect of life in a radically different way after you put it down。 The most important book I've ever read - immensely useful for relationships of all kinds， and is the kind of book that makes you look at some aspect of life in a radically different way after you put it down。 。。。more

Audrey ，

This is so clearly and un-abstrusely written， with simple steps and relatable examples。 I started learning and applying from chapter one - noticing positive shifts in team communications almost immediately。 I would highly recommend this， with the one caveat that sociopathic folks will be the trickiest to get good results with using this technique。 Maybe that's the job for another model completely！ This is so clearly and un-abstrusely written， with simple steps and relatable examples。 I started learning and applying from chapter one - noticing positive shifts in team communications almost immediately。 I would highly recommend this， with the one caveat that sociopathic folks will be the trickiest to get good results with using this technique。 Maybe that's the job for another model completely！ 。。。more

Ajay ，

This book provides many real life situations and adds many tools to the toolbox to improve communication and resolution to conflicts。

Tatyana ，

My best reading！！ many things to practice

Willem ，

Nog een boekje dat ik later nog eens erbij wil pakken om de boel weer op te frissen。In de praktijk brengen is stap 2。。。

Z Z ，

An absolute 5 start book and one of the most influential books on how to live a deep， empathetic life。 The process and stories are wonderful， but when put into practice was， for me， nothing short of life-changing。

Serena Curtis ，

good common practice reminders

Vedika ，

A must read。 Will Change your perspective of communication

Sofie Louise ，

This book contains such a vital approach towards communication， even if it is interspersed with some questionable poetry and song writing。 Marshall is one powerful and confident man！

Frazer Hendricks ，

If you are anything like me， you have attempted to compassionately negotiate through a difficult problem with a loved one only to realize that the way you speak makes the process more difficult。 While attempting to express yourself and find solutions you make moralistic judgments， surrender your autonomy to authority， make demands， or just try to "fix" the situation。 Predictably， negotiations fail and everyone is mad。Marshall Rosenberg's Nonviolent Communication may be the key to helping people If you are anything like me， you have attempted to compassionately negotiate through a difficult problem with a loved one only to realize that the way you speak makes the process more difficult。 While attempting to express yourself and find solutions you make moralistic judgments， surrender your autonomy to authority， make demands， or just try to "fix" the situation。 Predictably， negotiations fail and everyone is mad。Marshall Rosenberg's Nonviolent Communication may be the key to helping people in conflict realize they have the same goal: the thriving of life。Rosenberg narrates the Nonviolent Communication audiobook （https://slpl。bibliocommons。com/item/s。。。）， and listening to him for about 5 hours would help you learn strategies to bring yourself and the people around you into greater harmony。 However， if you'd like to try it first， follow the instructions below:When someone's actions impact you negatively state a feeling， a need， and then a request。 Your vulnerability should disarm any attraction to violent solutions and attract all parties towards harmony。 。。。more

Micael Dattoli ，

I read recently the language of peace in a world of conflict， which is a different book than non violent communication and is much better。 It seems here in goodreads because of some issue they are held to be the same book， but they are not。 The language of peace in a world of conflict is in my opinion much better

Joan Leung ，

Instead of playing the game"Making Life Wonderful"， we often play the game called "Who's right"。 Do you know the game？ It's a game where everybody loses。Reread Marshall B。 Rosenberg' Nonviolent Communication: A Language of Life tonight， the book discusses a communication and conflict-resolution process that can revolutionize the way you interact with anybody， even your worst enemies。 Rosenberg argues that people can maximize their effectiveness in communicating with others by focusing on people’ Instead of playing the game"Making Life Wonderful"， we often play the game called "Who's right"。 Do you know the game？ It's a game where everybody loses。Reread Marshall B。 Rosenberg' Nonviolent Communication: A Language of Life tonight， the book discusses a communication and conflict-resolution process that can revolutionize the way you interact with anybody， even your worst enemies。 Rosenberg argues that people can maximize their effectiveness in communicating with others by focusing on people’s underlying needs and making observations instead of judgments。 His secrect sauce of Nonviolent Communication（NVC） language are: "When _ _ _ （describe action）， I feel _ _ _ （share feeling） because I have a need for _ _ _ （state need）。 Would you consider _ _ _ （make request）？" The objective of NVC is not to change people and their behavior in order to get our way: it is establish relationship based on honesty and empathy， which will eventually fulfill everyone's needs。 I thought it is super useful in communication， interpersonal relationships， and resolving conflicts。 Highly Recommended！ 。。。more

Elias ，

Je trouve très utile les idées centrales à la communication non-violente et le processus proposé d'exprimer et écouter les besoins， etc。Toutefois， je crois que c'est très difficile à mettre en pratique sans un travail sur soi。Juste deux petites réserves :1。 Je crains que les recettes recommandées dans ce livre puissent être utilisés de façon malhonnête dans les relations avec un déséquilibre de pouvoir， ce qui n'est pas l'intention de la méthode ni de l'auteur， bien sûr。 Mais bon， ça reste vrai Je trouve très utile les idées centrales à la communication non-violente et le processus proposé d'exprimer et écouter les besoins， etc。Toutefois， je crois que c'est très difficile à mettre en pratique sans un travail sur soi。Juste deux petites réserves :1。 Je crains que les recettes recommandées dans ce livre puissent être utilisés de façon malhonnête dans les relations avec un déséquilibre de pouvoir， ce qui n'est pas l'intention de la méthode ni de l'auteur， bien sûr。 Mais bon， ça reste vrai pour n'importe quel autre outil。2。 Je ne suis pas complètement d'accord avec quelques propositions du vocabulaire de sentiments et émotions -- par exemple， je pense que dire « je me sens blessé » ça contient plutôt une accusation cachée qu'un sentiment : « blessé » n'est pas une émotion， la vraie émotion derrière pourrait être par exemple de la colère par rapport à un dommage subi， ou de la tristesse par rapport à une perte， etc。Ce ne sont que des petites observations， globalement mon ressenti est très positif， j'ai bien envie de mettre en pratique et mieux intégrer tout ça。Pour ceux/celles qui s’intéressent， il y a une vidéo sur YouTube d'une conférence avec l'auteur qui correspond aux premiers chapitres :- Original， en anglais : https://www。youtube。com/watch？v=l7TON。。。 - Doublé et sous-titré en français : https://www。youtube。com/watch？v=bIjRx。。。 。。。more

Lina Horiguchi ，

Great narrative and tools to improve any relationship， conflict management and wellbeing in general！

Andre ，

Uma abordagem muito esclarecedora de como lidar com a comunicação de uma forma onde objetivos sejam realmente atingidos para ambos。Vale cada sílaba…

Sanjay Gautam ，

Q: ？A: ！

Mariana Machado ，

This review has been hidden because it contains spoilers。 To view it， click here。 Os quatro componentes da CNV: 1。 observação; 2。 sentimento; 3。 necessidades; 4。 pedido。 （。。。） Ela contou um caso de infância sobre uma das irmãs， que tinha sido operada do apêndice e mais tarde ganhado uma linda bolsinha de presente de outra irmã。 Na ocasião， minha mãe tinha 14 anos。 Ah， como ela sonhava ter uma bolsa lindamente coberta de contas como a da irmã， mas não se atrevia a abrir a boca！ Então， adivinhe: ela fingiu uma dor lateral e levou a história até o fim。 A família a levou a vários Os quatro componentes da CNV: 1。 observação; 2。 sentimento; 3。 necessidades; 4。 pedido。 （。。。） Ela contou um caso de infância sobre uma das irmãs， que tinha sido operada do apêndice e mais tarde ganhado uma linda bolsinha de presente de outra irmã。 Na ocasião， minha mãe tinha 14 anos。 Ah， como ela sonhava ter uma bolsa lindamente coberta de contas como a da irmã， mas não se atrevia a abrir a boca！ Então， adivinhe: ela fingiu uma dor lateral e levou a história até o fim。 A família a levou a vários médicos。 Eles não foram capazes de dar um diagnóstico e optaram por fazer uma cirurgia exploratória。 Isso havia sido uma aposta ousada da parte de minha mãe， mas funcionou — ela ganhou uma bolsinha idêntica！ Quando ela ganhou a ambicionada bolsa， minha mãe ficou extasiada， apesar da dor que sentia por causa da cirurgia。 Duas enfermeiras entraram e uma delas meteu um termômetro em sua boca。 Minha mãe disse “Hum， hum” para mostrar a bolsa à segunda enfermeira， que respondeu: “Oh， para mim？！ Não precisava， muito obrigada！” E levou a bolsa。 Minha mãe ficou perplexa， e nunca conseguiu imaginar como dizer: “Não quis dizer que a estava dando a você。 Por favor， devolva-a para mim”。 Sua história revela de forma pungente quanto pode ser doloroso quando as pessoas não comunicam abertamente suas necessidades。 （。。。） As linhas a seguir， atribuídas à escritora contemporânea Marianne Williamson， servem como outro lembrete para que eu evite a armadilha da falsa humildade: Nosso maior medo não é o de sermos inadequados。 Nosso maior medo é o de sermos poderosos além da conta。 É nossa luz， e não nossas trevas， que nos amedronta。 Você é um filho de Deus。 Sua pretensa humildade não contribuirá para o mundo。 Não há nada de iluminado em se encolher para que as outras pessoas não se sintam inseguras perto de você。 Nascemos para manifestar a glória de Deus que está dentro de nós。 Não apenas em alguns de nós， mas em todas as pessoas。 E ao deixarmos nossa própria luz brilhar， inconscientemente damos aos outros a mesma permissão。 Quando nos libertamos de nosso medo， nossa presença automaticamente liberta os outros。 （。。。） Cumprimentos convencionais freqüentemente tomam a forma de julgamentos， ainda que positivos， e às vezes são feitos com a intenção de manipular o comportamento dos outros。 A CNV nos encoraja a expressar apreciação somente para celebrar。 Colocamos: （1） a ação que contribuiu para nosso bem-estar; （2） a necessidade específica que foi atendida; e （3） o sentimento de prazer que foi gerado em conseqüência disso。 。。。more

Amanda ，

A Comunicação não-violenta se trata de uma ferramenta de análise comportamental de um indivíduo com ele mesmo e com a sociedade que o cerca， isso inclui uma miríade de tipos de relações interpessoais， sejam elas matrimoniais， parentais， profissionais， políticas， etc。 O livro me promoveu uma reflexão profunda sobre o tratamento que tenho tido comigo mesma e com o mundo ao meu redor， e， apesar de ele ser bastante preciso e didático em sua abordagem， assim como todos os outros livros e produtos de A Comunicação não-violenta se trata de uma ferramenta de análise comportamental de um indivíduo com ele mesmo e com a sociedade que o cerca， isso inclui uma miríade de tipos de relações interpessoais， sejam elas matrimoniais， parentais， profissionais， políticas， etc。 O livro me promoveu uma reflexão profunda sobre o tratamento que tenho tido comigo mesma e com o mundo ao meu redor， e， apesar de ele ser bastante preciso e didático em sua abordagem， assim como todos os outros livros e produtos de mídia， não faz nenhuma alteração por si só， é preciso da determinação e da disposição do leitor para que alguma mudança seja efetivada。 Menciono isso pois， a princípio， a sugestão da verbalização de necessidades como estruturada no livro me pareceu um tanto robótica ou artificial， mas， assim que me aprofundei na leitura e enfim concluí a obra， deduzi que a proposta da CNV é razoável com o conhecimento， reflexão， e aprimoramento de todas as etapas descritas ao decorrer do livro， por estarem interconectadas e serem interdependentes。 É algo que requereria esforço， certamente， mas que， ao meu ver parte de um objetivo nobre de promover relações compassivas e frutíferas entre pessoas em quaisquer tipos de posição， e， claro， entre nós com nós mesmos。 Só tiro uma estrela devido a editoração do livro。 Eu me senti frustrada e portanto apressada a ler， pois gostaria que a seleção do tipo e tom de folha， a lombada， que eu senti ser extraordinariamente densa e restritiva， fossem diferentes， de modo que a leitura se tornasse mais leve e fluida。 Fora isso， é um livro cujo conteúdo eu gostaria de reler。 。。。more

Jennye ，

Life changing

DK Simoneau ，

Oh boy。 This is one of those books that makes me say- where have you been all my life。 Definitely useful and makes me want to know way more！

Rachel ，

Insightful yet practical。 Going to start using this framework for communication。

Reference

google book https://www.google.com/search?tbm=bks&q=Les mots sont des fenêtres (ou bien ce sont des murs): Introduction à la Communication Non Violente

hathitrust digital library https://babel.hathitrust.org/cgi/ls?q1=Les mots sont des fenêtres (ou bien ce sont des murs): Introduction à la Communication Non Violente&field1=ocr&a=srchls&ft=ft&lmt=ft

The British Library https://bll01.primo.exlibrisgroup.com/discovery/search?query=any,contains,Les mots sont des fenêtres (ou bien ce sont des murs): Introduction à la Communication Non Violente&tab=LibraryCatalog&search_scope=Not_BL_Suppress&vid=44BL_INST:BLL01&lang=en&offset=0